“Britain is a world leader in digital innovation with some of the brightest and best tech-firms operating in this country. Working with us, they can provide technological fixes to public sector problems, boost productivity, and get the nation working smarter as we create an economy fit for the future.” – Chancellor Philip Hammond
Can new technologies improve public services?
The UK government has become one of the most digitally advanced in the world. In 2011, the Government Digital Service (GDS) was established as a digital centre of excellence, and since then steps have been taken to improve government’s use of technology. The Government Transformation Strategy (2017-2020) aims to better understand what citizens need, streamline services at reduced costs and drive improve through data.